Opening conversations
The 5 things 2021 taught me
2021 - you were a surprise package! It was not the year anyone expected. It challenged us all. But I also learnt a lot about myself, about my business, my team and about family life. 1. I have some very deep resilience reserves. I don’t know how they got there or...
Preventing youth homelessness
A long term service delivering long term results The years between 13 and 18 are a significant time in a young person’s life from attending school to learning and building important social and life skills. Unfortunately, far too many young people experience...
A spotlight on service
We are in a service industry, selling our expertise in people and relationships, words, and storytelling, to help our clients communicate with their audience in the most effective way. Although this is our daily transactional service, it’s not why I chose Service as...
Our values
I’m a big fan of Brene Brown’s work and her approach to embedding values in your business. A value as a word on its own means little to anyone but the person who brings it to the table. However, when you attach behaviours to that value, it brings it to life and...
5 steps to mastering calm communication for leaders
To be an effective leader, and to master any ‘communication moment’ like a speech, a presentation or delivering difficult news, you need to understand how to tell your story and structure your message, so you are heard. When you marry strategy with storytelling and...
Why now is the time to improve the effectiveness of your team’s communication and engagement skills
The last two years have forced us all to adapt and learn new ways of communicating and engaging with each other. From visiting your doctor over zoom to attending an international conference via livestream, to spending each day interacting with our work mates through a...
Why a flexible strategy matters
In the last 12 to 18 months we have had our fair share of projects put on pause or in some cases, cancelled, but we’ve also had a few projects where, instead of throwing the strategy out the window, we have simply taken a different path. Days before the first lockdown...
Presenting with certainty – 10 tips to staying calm when you take to the stage
Once you have your story and message right, all that’s left is to deliver it to your audience. I want to take you through some of the tips I take my coaching clients through when prepping them to deliver a speech, presentation or any other big communication moment. 1....
5 year anniversary
I suddenly realise how little I stop and reflect, and really think about everything our business has achieved in its five years. The fact that this is the first time we have properly celebrated a birthday is absolute evidence of this! I’ve been so focused on moving...
